Help Center

Inactivity Policy on Performance Accounts (PA)

For Intraday and EOD Performance Accounts to remain active, you must record at least 2 trading days with $50 or more in net profit within every rolling 30-day period.

This requirement is measured continuously.

After 15 days of inactivity, the account moves into the dormant phase, and can be found in the Dormant PAs section of your user dashboard: Dormant PAs

Notifications will be sent out on days 15 and 20 of inactivity, reminding you that the account is in the dormant phase, and that there is a time limit before it is permanently closed. 

If 30 consecutive calendar days pass without meeting this activity threshold, the account will be closed due to inactivity.

If a Performance Account is closed due to inactivity:

  • Access to the account is permanently removed

  • Any accumulated rewards or payout eligibility are forfeited

Closed accounts cannot be reinstated.

The purpose of this rule is to ensure active participation and consistent engagement with the account.


FAQs

What does “rolling 30 days” mean?

The system continuously looks back at the most recent 30 consecutive calendar days.

If within that window there are fewer than 2 qualifying profit days, the account becomes eligible for inactivity closure.

Does placing trades without reaching $50 profit prevent closure?

No. Trading alone does not prevent inactivity closure. The account must record at least 2 trading days with $50 or more in net profit within each 30-day period.

How is inactivity calculated?

We use the earlier of your 2 most recent qualifying days and count how many days have passed since that date up to today.

For example, if your last 2 qualifying days are April 10 and April 23, we start counting from April 10, since it’s the earlier of the two.

Does a “breakeven” trading day count?

No. The day must close with at least $50 in profit to qualify.

 

Can Inactivity closure be reversed?

No. Once an account is closed due to inactivity, it cannot be reinstated.

Does this apply to Legacy accounts?

No. Legacy Performance Accounts follow the previous inactivity policy found here: Legacy PA Inactivity Policy

 

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