To assist you in managing your account effectively, we have created a step-by-step guide below. Additionally, you can watch the accompanying video that demonstrates these steps visually.
- Navigate to Your Apex Dashboard
- Log in to your account and access the Apex Dashboard, your central hub for managing all account settings and information.
- Click on Purchase Receipts
- On the right-hand side of the dashboard, locate and click the Purchase Receipts tab. This section provides a detailed overview of all your past invoices and any failed payments.
- Find the Invoice to Manually Renew
- Browse through your purchase receipts to identify the specific invoice that requires manual renewal. This is typically marked or flagged for your attention.
- Click the Renew Manually button
- Once you’ve located the relevant invoice, click on the Renew Manually button. This action will prompt you to enter new payment details or confirm your existing information to complete the renewal process.