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Ulta Beauty apologizes for 'very insensitive' email about Kate Spade

Ulta Beauty apologizes for 'very insensitive' email about Kate Spade



2002: Kate Spade on her fashion inspirationReplayMore Videos ... (16 Videos)2002: Kate Spade on her fashion inspirationFormer NY Fed chief: Fed was 'very late' in addressing inflationWatch what it's like inside a Blue Origin flightGerman finance minister: 'Germany can't be blackmailed'Americans are tipping less in the wake of tipping fatigueSee Nike's new building honoring tennis star Serena WilliamsHear CEO admit Boeing 'probably shouldn't have' made Air Force One deal with Trump'We really shouldn't panic': CNN reporter breaks down US economy shrinkage'Puts me on the street': Americans forced out of homes as rents skyrocketEnergy company says this red state is No. 1 in wind turbine installationsWatch SpaceX's latest launch to International Space Station Analyst: Musk leveraging Tesla stock to buy Twitter is like swapping sushi for a hot dogInside the American struggle with rising energy pricesTrump says he won't return to Twitter even if he's reinstated by MuskWatch SpaceX and Axiom land first civilian crew back on EarthForget oil. Here's how Russia's war in Ukraine is jacking up food prices.New York (CNN Business)Ulta Beauty is apologizing for sending a newsletter to customers with a subject line containing a "very insensitive choice of words."

In an email sent Sunday, the chain wrote "Come hang with Kate Spade" promoting the brand's line of perfumes. That prompted some subscribers to share the email on social media and ridicule Ulta for the subject line's apparent connection to the designer's death by suicide. Spade was found dead by hanging at her Manhattan apartment in 2018. The creator of an accessible handbag line and other products, the 55-year-old designer suffered from anxiety and depression, her husband previously said."Ulta, you might need to speak to your marketing staff," a Twitter user wrote. Another person added that this was "not the best word choice."Ulta sending a promo email saying "come hang with Kate spade" and then sending an apology email for being insensitive because she hung herself in 2018 I'm............. pic.twitter.com/8x74qz5lSv

— Michael Cera on a Friday (@Saadaification) May 2, 2022 The beauty company said it regretted the email.Read More"Ulta Beauty recently sent an email featuring Kate Spade New York Fragrance where a very insensitive choice of words was used by mistake. For this, we are deeply sorry," the company said in a statement. "This was a mistake, does not reflect our values and we are taking steps to ensure it does not happen again."Ulta (ULTA) emailed its apology to customers who received the newsletter. "It was certainly not reflective of the deep respect we have for Kate Spade, her family and the Kate Spade New York brand and brand teams," the company said. "Mental health is a very serious issue and we apologize to the Spade family, our brand partners and our guests as this mistake may have implied otherwise. We are committed to doing better."


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